Strategy planner for efficient complaint management
The strategy planner for dealing efficiently with complaints
Available, delivery time: 5 days
Prices incl. VAT plus shipping costs
- With two-part questionnaire to scratch off with a coin Helps to deal effectively with complaints
- Makes you aware of your own behaviour in typical complaint situations
- Helps you to assess your own behaviour, recognise early warning signs of your own behavioural style and determine your inner tension mode.
